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Center for Teaching and Learning Innovation

Center for Teaching and Learning Innovation

Center for Teaching and Learning Innovation > Resources > Emergency Teaching Protocol >

Long-term Protocol (Multi-Day to Extended Shifts)

Long-term Protocol (Multi-Day to Extended Shifts)

Long-term disruption scenarios: Class delivery may be interrupted for more than two class sessions and/or the predicted end of the disruption is multiple days away or is unknown. These situations might arise due to extended campus-wide closures, natural disasters, public health declarations, major infrastructural damage, or other large-scale emergencies.

A long-term pivot requires restructuring the remainder of your current instructional unit or perhaps even the whole term, as instructional hours and student cognitive bandwidth will shift. The timing and duration of the disruption will be critical considerations and will require unique responses based on the specifics of the emergency. The guidance here is not prescriptive, but should afford you a solid starting point for a more long-term modification to your course structure. 

Plan

Focus on Learning Outcomes: Regardless of the duration of the disruption, the core principle should be a commitment to guiding students toward their achievement of the course’s learning outcomes. Identify which course outcomes are foundational for accreditation, degree progression, or subsequent coursework, and which secondary topics can be deprioritized or consolidated. Ensure that whatever modifications you make to the instructional environment maintains fidelity to the course’s primary statute learning outcomes.

It’s essential to plan for course adjustments and communication to ensure a smooth transition in the learning space.

  • Adjust your expectations for students: Throughout the semester, you may need to adjust some of your expectations for students, including participation, engagement, grading, and deadlines. As you think through these changes, keep in mind the effect that a campus disruption may have on students’ ability to meet those expectations. Students may encounter additional barriers, which you should be mindful of. These include changes in schedule or work, illness, limited power or internet connections, or needing to care for family members. Be ready to handle requests for extensions or accommodations equitably.
  • Be mindful of connectivity. Some students rely on MSU’s infrastructure for internet access. Should access to campus be restricted, it is possible that some students may have limited internet connectivity or be reliant on cellular networks for their internet access. Please keep this in mind. Here are two sites to help find accessible WiFi hotspots:
    • Connected Nation WiFi Hotspots
    • Eduroam
  • Develop a robust communication plan: Clarify your expectations and course elements and communicate them to students. Tell students how they can contact you (email, office hours, Microsoft Teams, etc.), and how soon they can expect a reply from you. Consider using the D2L announcements and discussion board tools to push out course-level communications.
  • Consider realistic goals for instruction: Be realistic about what can and cannot be accomplished in a particular learning environment (in person, hybrid, remote, online). If necessary, refocus the course goals on realistically attainable objectives. Clarify what your expectations are for students’ efforts with regard to reading and homework. Be clear with students about what you expect of them with regard to participation and discussion.
  • Adjust your syllabus as needed: Make sure your policies are clear (attendance, participation, grading, schedule, web cam [if applicable]); consider including a brief explanation of why the policy supports student success. If necessary, adjust your syllabus during the semester. Provide as much detail as possible about changes. If you are teaching remotely, do not expect students to participate in synchronous sessions at a time other than the normal course time. CTLI's syllabus guidance provides language that should be included in your syllabus.
Assessment

Regardless of the learning environment, a primary concern should be assessing how well students have achieved the key learning objectives and determining what objectives are still unmet. It may be necessary to modify the nature of the assessment. Offering assessments in a remote setting requires planning given the more limited affordances of this type of learning environment.

For more info on remote assessment, check out this Remote Assessment Guide.

Communicate

When a long-term disruption occurs, communicate immediately—even before all your specific instruction decisions are finalized. Early notice can help mitigate student anxiety and set clear expectations.

  • Post an announcement with your clear plans and instructions in D2L using the D2L Announcements Tool.
  • The most reliable way to reach all your currently enrolled students is to use the "Email Students in a Class" tool on the Registrar's Instructor Systems site. Use that tool to craft a message to your students. Include in the message links to any zoom meeting you set up, and links to your D2L course site. Clearly tell students what steps they need to take.
  • Use the Emergency Teaching Communication guide for a full communications plan, including a sample initial email
  • Be sure to rely on the same communication channel throughout the duration of the instructional disruption, in order to minimize the cognitive load on your students. 

Monitor

As the disruption unfolds, your goal should be fidelity to the course's learning outcomes while maintaining flexibility and empathy for your students. Stay abreast of all university, college, and department communications, and relay them to your students. As you deliver your modified class, note what common questions students seem to have, and dedicate some time to each class session to address them. Re-use your communications from before (e.g. "Email Students in a Class" tool, D2L Announcements) to post a follow-up FAQ. 

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Assignments and Activities

In-class activities and assignments can be facilitated by a variety of the tools provided at MSU. Instructions for assignments and activities can be provided most easily in text format (email, D2L file, Word document, etc.). Consider using the D2L Assignment Tool as it will collect and store individual submissions and allow students to see that they submitted the assignment.

For more info on remote assignments and activities, check out this Remote Assignments and Activities Guide.

Lectures

Lectures can be created and offered using a combination of Office 365 (PowerPoint), Zoom, MediaSpace, and D2L. This will allow you to give and record your presentation (adding narrations to PowerPoint and local recording in Zoom) and deliver it to students (uploading video to MediaSpace and adding video content to D2L). Videos may be recorded via Zoom and then streamed to students via MSU MediaSpace and D2L.

For more info on remote lectures, check out this Remote Lectures Guide.

Participation and Engagement

Note that student participation and engagement may be different in a remote teaching instance than in a face-to-face classroom. For example, in a Zoom meeting some students may not speak due to the mode of communication and/or the technology they are using to connect. We encourage you to be aware of differences in participation and engagement and to be flexible in opportunities for ways that students can participate in the course. Consider using the D2L discussion forums as a means to facilitate asynchronous engagement.

For more info on remote participation and engagement, check out this Remote Participation and Engagement Guide.

Library Resources

Many course readings are provided at MSU as digital content or in books that students have purchased. If you have any materials that are only available as physical hard copies and which students do not already own, please contact the library in order to develop a digital strategy if applicable.  

There is a central page for services for online and off campus students and faculty. Services include mailing library books directly to you or your students, troubleshooting Libraries e-resources and databases, and help create stable links to those resources.

Subject specialist librarians are happy to help find library resources for your classes and to get those materials linked in D2L for your students. One of the easiest ways to provide this assistance is for you to make your subject specialist librarian an editor in your course. To find your subject librarian, please see our list at the Subject Librarian page. Librarians are also happy to discuss any other ways that they can support your teaching and learning needs.  

The Library has reference services available for students and faculty via chat, 24/7: MSU Main Library

Asynchronous Instruction

Where possible, you may shift informational delivery (lectures, demonstrations) to asynchronous formats (chunked 7–10 minute videos, readings, other activities). Reserve live Zoom sessions for synthesis, problem-solving, collaborative case work, and office hours.

Note: Federal regulations and MSU policy require courses to maintain verified instructional activity equivalent to standard credit allocations (typically one hour of direct instruction + two hours of student preparation per credit hour each week for undergraduate courses). Ensure that asynchronous tasks, discussion boards, and structured learning activities clearly account for these instructional contact hours.

Navigating University Policies and Academic Support Systems
Policy / Academic DomainOperational MandateAdministrative Mechanism
Syllabus Adjustments While instructors hold academic discretion to adjust course schedules, significant changes to grading rubrics or course grading scales must be transparently documented and distributed in writing. Post revised syllabus addenda to D2L Content with explicit date stamps and changelogs. 
Course Repeat Policy Undergraduate students may repeat any course up to two times (three total attempts) across a 20-credit lifetime repeat limit. The most recent grade earned is factored into the GPA.Direct students contemplating withdrawal or repetition to consult academic and financial aid advisors before the drop deadline. 
Incomplete & Deferred Grades (I / DF) Incurred when an unexpected emergency prevents a student who is otherwise passing and has completed substantial work from completing the final requirements. Establish formal Incomplete agreements through the Registrar’s system, outlining specific remaining deliverables and a firm completion timeline. 
Student Well-Being & Early Intervention Systemic disruptions frequently amplify mental health, housing, or financial crises across the student body. Submit EASE (Early Alert Student Engagement) Reports via the student success network; connect students directly to MSU Office of Student Support and Accountability (OSSA), Counseling and Psychiatric Services (CAPS), and University Advising. 
FERPA & Grade Data Custody Cloud-based grade management must maintain student educational privacy under federal law. Download local backups of the D2L Gradebook weekly; store exclusively in secure, authenticated MSU Spartan 365 OneDrive environments, never on unencrypted personal storage. 
Digital Accessibility and UDL (Universal Design for Learning)

Emergency instruction must remain compliant with institutional accessibility standards:

  • Multimodal Engagement: Apply UDL principles by offering multiple avenues to demonstrate understanding (e.g., allowing students to choose between a written memo or an audio/video presentation).
  • Video Captions: Any pre-recorded lecture uploaded to Kaltura MediaSpace or D2L will have automatic speech recognition (ASR) captions.
  • Accommodation Letters: Continue honoring all formal accommodation letters from the MSU Resource Center for Persons with Disabilities (RCPD).  
  • Low-Bandwidth Compatibility: Provide text-based alternatives in the original file format (avoiding PDFs where possible) alongside audio or video materials. Keep file sizes low to accommodate students accessing course modules via mobile devices or cellular hotspots. 
MSU Core Technology Ecosystem 
Core Technology Primary Instructional Purpose Emergency Alternate / Outage Fallback 
D2L Brightspace Central course hub, syllabus delivery, gradebook, content modules, discussions, quizzes. Spartan 365 shared folders / registrar email rosters. 
MSU Zoom Real-time synchronous discussions, live lectures, online office hours, breakout groups. Asynchronous discussion prompts on D2L; Microsoft Teams. 
Kaltura MediaSpace Video creation, lecture hosting, screen capture, automated caption generation. Direct slide-deck distribution with embedded speaker notes via D2L. 
Spartan 365 Cloud document collaboration (Word, Excel, PPT), OneDrive secure grade storage, Teams messaging. Local offline file editing with follow-up D2L Assignment submission. 
Registrar Instructor Tools Direct-to-inbox student email broadcasting; class roster access. D2L Announcements and class list messaging. 
Institutional Support

Center for Teaching and Learning Innovation (CTLI):

  • Schedule one-on-one pedagogical consultations, request remote course shell reviews, or connect with specialists via CTLI's consultation request form
  • Phone: (517) 355-5482 | Office: MSU Library, 366 W. Circle Drive, Room W206

MSU IT Service Desk:

  • 24/7 technical troubleshooting for D2L Brightspace, Zoom SSO authentication, and Spartan 365 access.
  • Phone: (517) 432-6200 | Toll-Free: (844) 678-6200
  • Support Portal | Live Chat

Resource Center for Persons with Disabilities (RCPD).